SSC College Libraries Annual Review 2021-22

Metric: A tally of individual questions asked at a library service point, reflecting a reference or research-based inquiry. These questions are typically answered by Library Faculty.

Analysis: The charts below reveal that students used multiple modalities to engage with librarians for reference and research assistance.  While Canvas was the top service point, just like the previous year, a more detailed analysis of Canvas questions revealed that over 78% of those questions were recorded by one librarian, who is very proactive with student outreach.  Another key point to focus on is that a good number of students took advantage of the library's decision to have a librarian available on Sunday.