SSC College Libraries Annual Review 2021-22

Metric: A tally of individual questions asked at a library service point, reflecting a directional or basic informational inquiry. These questions are typically answered by Campus Coordinators, Library Public Services Assistants, and/or Student Workers.

Analysis: The return of many students to classes on campus in the Fall 2021 term led to a more "traditional" distribution of informational questions, with only 13% of the questions addressed in a format other than a walk-in.